Case Study

Susquehanna University

Ingeniux CMS revolutionized the way that Susquehanna University created, published, and managed their content online, while a fully redesigned website improved the student experience.


Susquehanna University is a liberal arts and sciences college located in central Pennsylvania. It currently has more than 2,200 students studying over 60 different majors and minors. Susquehanna University was recently named to the U.S. News & World Report's 2016 Best Liberal Arts Colleges and the NYT Economic Diversity list.

Dealing with an outdated website from both the backend administration and front-end web presence, Susquehanna University was ready to move into the 21st century and provide a modern and mobile responsive web experience.

Daniel MacArthur, Web Community Manager, and the project manager for the website redesign project talked about the decision to migrate to the Ingeniux platform and how the university’s web experience has improved greatly.

When MacArthur took over in his current role at the end of October, the university was using a soon-to-be unsupported non-user friendly web content management platform. Along with the decision to upgrade the WCM to improve the website, the university also wanted to upgrade its course catalog capabilities, so a total redesign project was started.

The University’s design partner initially recommended Ingeniux. After a few demos and a review of the pricing and hosting models, Ingeniux was selected as the new WCM platform for the university, as well as the new catalog platform. MacArthur indicated that the pricing was right, and the platform offered the right perspective on onsite versus hosting opportunities. It also helped that existing Ingeniux customers were very positive about their experiences with the platform.


Susquehanna selected the hosting option for Ingeniux because it wanted its web presence to be available even when there were outages around the University and surrounding area. Along with the hosting option, Ingeniux was selected for its flexibility and its responsive design capabilities.

In just under a year, a new website for Susquehanna University was up and running, along with a new course catalog that included a print version.

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