Working with Page Builder in Ingeniux CMS 10
With web pages getting more complex all the time, schemas (page types) are becoming large and unwieldy, making it very difficult to manage a consistent experience. We introduced Page...
Data-Driven Digital Strategy: Measuring Success with Web Analytics
If you aren't monitoring the performance of your website and adapting it through insights gleaned from your analytics, then you should be. To help you understand the value that web...
5 Key Digital Asset Management Features in Ingeniux CMS 10
There has been a lot of discussion about the importance of digital assets in web and customer experience this past year. Web-based text content is still the primary way for customers to...
Working with Search in Ingeniux CMS 10
Research shows that the first thing most people do when they come to a website is search for content. The new version of Ingeniux CMS comes with an improved version of Ingeniux InSite...
The End of Customer Service is the Beginning of Customer Self-Service
It's been said that you can never make your customers happy all of the time. Even if you make them happy 99% of the time - that one bad experience will destroy all of the good ones. So, if...
Unified Portals: Bridging Information Silos and Unifying the Customer Experience
Imagine the following scenario: a customer purchases a product, but they have questions using it. To get answers, they are required to log into three different support systems, and still,...
How Life Science Companies Can Ensure Their Customers Find the Right Information
Website administrators in the Life Sciences industry face the difficult task of building a website that disseminates information effectively. Why is this necessary? Certificates of...
Structured Content: Today’s Best Practice
If you want to understand structured content and its benefits. there's no better person to talk to than Ann Rockley. Ann is often referred to as the mother of content strategy and is the...
3 Ways to Edit Content in Ingeniux CMS 10
It's finally here! Ingeniux CMS 10 has been released into the wild and we are thrilled at the opportunity to show off the new user interface, features, and functionality to our customers....
Top 10 Articles on Digital Experience in 2017
We've reached the end of another year, and there were some huge advancements in the web and digital experience industry. We've covered a lot of the important topics in articles on our blog,...
Top 10 Articles on Digital Experience in 2017: EDU Edition
If there is one thing we've learned this year, it's that higher education institutions are making great strides building engaging experiences for both prospective and current students. On...
Year in Review: The Digital Experience Evolution Continues
A year has come and gone, and still, the evolution of digital experience continues. Consumer expectations are growing, and organizations across all industries are working hard to keep up....