Looking back always gives us perspective. What worked? What didn’t? What areas do we need to focus on in the coming year? The process of looking back is as much a review as it is a time to get excited about what’s to come. What will the year ahead bring us? It’s a question we asked several experts. And their responses didn’t disappoint. Read this article to find out what industry experts see as important for the year ahead – then decide for yourself how to incorporate these trends and strategies in your own work.
2018 brought some web experience management challenges for higher education institutions. Web professionals must navigate managing their public website, maintaining their Student Portal, and keeping up with all of the twists and turns brought about by data privacy laws and web accessibility standards. Priorities in web experience management have also shifted, as portals and intranets continue to be important tools for supporting students, alumni, and staff. In this blog, we take a look back at how the digital landscape changed for .EDUs in 2018.
If we’ve learned one thing this year, it’s that every organization is struggling to wear multiple digital hats. Customers expect a consistent experience across many channels – the website, portal, web applications and so on and organizations are trying to figure out the right strategy and tools to make that happen. In this blog, we take a look back at all of the lessons we learned in 2018 and how they're shaped our new digital experience toolbox.
In our 2018 Digital Priorities Survey, we asked how important intranets were for 2018. On average, respondents rated them around a 4.5 out of 10. Important, but not critical. But many people, including us at Ingeniux, feel that intranets are a key component of the modern digital workplace, where many employees work remote and need access to materials, information, and documents online. In this blog, we explore why we think companies should start should paying more attention to improving employees’ intranet experience, and the key components of a modern digital workplace.