Bridging Silos with Unified Content Portals
Ingeniux founder and CEO, Jim Edmunds sat down with Simple [A]’s Cruce Saunders to talk about digital content strategy in a recent “Towards a Smarter World” podcast. Both had just returned...
Intranets: A Modern-Day Key to the Digital Workplace
In our 2018 Digital Priorities Survey, we asked how important intranets were for 2018. On average, respondents rated them around a 4.5 out of 10. Important, but not critical. But many...
Ingeniux Enhances Support for Platform-as-a-Service (PaaS)
Ingeniux has provided its CMS and portal solutions as managed services in the cloud for a while now. We were offering a hosted service before it was a mainstream request. We've also...
Examining Digital Priorities: Secure Portals
Companies are continually looking for ways to provide information to customers, partners, and employees in a secure environment. The answer for many is to set up a secure portal and,...
The End of Customer Service is the Beginning of Customer Self-Service
It's been said that you can never make your customers happy all of the time. Even if you make them happy 99% of the time - that one bad experience will destroy all of the good ones. So, if...
Unified Portals: Bridging Information Silos and Unifying the Customer Experience
Imagine the following scenario: a customer purchases a product, but they have questions using it. To get answers, they are required to log into three different support systems, and still,...
3 Ways to Edit Content in Ingeniux CMS 10
It's finally here! Ingeniux CMS 10 has been released into the wild and we are thrilled at the opportunity to show off the new user interface, features, and functionality to our customers....
The Disappearing Line Between a CMS-powered Portal & Legacy Student Portal
Digital experience is critical for higher education institutions. Providing students and faculty with the best tools to communicate and collaborate, regardless of time and place, enables a...
Five Differences Between a Digital Experience & Legacy Portal
Do you want a legacy portal or a digital experience portal? Some may think that there is an obvious answer to this question (fter all, who doesn't want a good digital experience?). Others...
Why You Should Build Your Next Portal with a CMS
It's time to put the legacy portal to bed. New agile, modern portals provide more capabilities to support the needs of your customers. And they do it on a new foundation – a content...
From Business Case to Project: Implementing Your Intranet
You've decided you need a central hub for your employees, a place where they can go to read everything that's happening in the company, get access to tools and content they need to do their...
How to Manage Structured Content When You Use Salesforce Communities
You've made the investment in Salesforce, it's backed by management and the money has been spent. You are committed to using Salesforce as the platform for your Customer Service portal...