If we’ve learned one thing this year, it’s that every organization is struggling to wear multiple digital hats. Customers expect a consistent experience across many channels – the website,...
For many, 2018 was a challenging year for digital experience management. Providing consistent web experiences across what is today a huge range of channels is no simple endeavor, and a few...
In the final installment of our series on intelligent content management, we’ll take a look at ways to deliver content. The key to delivering content intelligently is to find an approach...
A large part of an intelligent content strategy is thinking strategically about how and where you store your content. Without a good storage and repository strategy, content can quickly...
The main component of intelligent content management is the content model. A content model defines the type of content you create, how to structure that content, and how to create metadata...
Every organization creates and manages content - but not every organizations understands how to create and manage that content effectively. That's why we created this blog series on...
What is a "hybrid CMS" and how is it different from other content management systems? Most content management systems on the market today are only designed to deliver content to one or a...
In the first part of our interview with Cruce Saunders, founder of [A] and a content intelligence expert, we talked about the need for content strategy, content engineering, and several...
Cruce Saunders of [A] discusses intelligent content strategy in today's changing content management environment. In this Ingeniux interview, Cruce discusses how in order to keep up in this...
Chatbots can be a powerful tool for improving user experiences. They are commonly used for customer support, website help, and more. However, if chatbots are not implemented correctly -...
Digital experiences are being pushed forward faster than ever before, and the hot thing right now is artificial intelligence (AI). At Ingeniux, we believe that AI has the potential to...
In our 2018 Digital Priorities Survey, we asked how important intranets were for 2018. On average, respondents rated them around a 4.5 out of 10. Important, but not critical. But many...