5 Key Digital Asset Management Features in Ingeniux CMS 10
There has been a lot of discussion about the importance of digital assets in web and customer experience this past year. Web-based text content is still the primary way for customers to...
Working with Search in Ingeniux CMS 10
Research shows that the first thing most people do when they come to a website is search for content. The new version of Ingeniux CMS comes with an improved version of Ingeniux InSite...
The End of Customer Service is the Beginning of Customer Self-Service
It's been said that you can never make your customers happy all of the time. Even if you make them happy 99% of the time - that one bad experience will destroy all of the good ones. So, if...
Unified Portals: Bridging Information Silos and Unifying the Customer Experience
Imagine the following scenario: a customer purchases a product, but they have questions using it. To get answers, they are required to log into three different support systems, and still,...
How Life Science Companies Can Ensure Their Customers Find the Right Information
Website administrators in the Life Sciences industry face the difficult task of building a website that disseminates information effectively. Why is this necessary? Certificates of...
Structured Content: Today’s Best Practice
If you want to understand structured content and its benefits. there's no better person to talk to than Ann Rockley. Ann is often referred to as the mother of content strategy and is the...
3 Ways to Edit Content in Ingeniux CMS 10
It's finally here! Ingeniux CMS 10 has been released into the wild and we are thrilled at the opportunity to show off the new user interface, features, and functionality to our customers....
Top 10 Articles on Digital Experience in 2017
We've reached the end of another year, and there were some huge advancements in the web and digital experience industry. We've covered a lot of the important topics in articles on our blog,...
Top 10 Articles on Digital Experience in 2017: EDU Edition
If there is one thing we've learned this year, it's that higher education institutions are making great strides building engaging experiences for both prospective and current students. On...
Year in Review: The Digital Experience Evolution Continues
A year has come and gone, and still, the evolution of digital experience continues. Consumer expectations are growing, and organizations across all industries are working hard to keep up....
Web Governance: Strategies to Future Proof Your Web Experience
A typical web experience is made up of many moving parts. There's content strategy, SEO, quality assurance, content distribution, marketing... the list goes on. As your web experience grows...
Web Governance Strategies: Responsiveness
No discussion around web governance is complete without talking about performance. Your website should function properly 24/7, and there should be policies in place to alert your IT team of...