360 Degrees of Ingeniux Professional Service
Ingeniux 360 is a premium professional services program designed to help site administrators, developers, and strategists get the most out of Ingeniux site implementations.
The 360 Program complements the standard Ingeniux software support and maintenance program. The 360 Program focuses on the people who plan, build, and maintain Ingeniux implementations. It provides planning and development services hours for customer-directed site enhancements, implementation-related issue resolution, advanced training, regular site audits, and best practices designed to keep Ingeniux implementations optimized.
The following are included in the annual services:
- Roadmap Planning - Work with Ingeniux Account Managers to discuss your business goals and define a pathway to achieve them. Near-term or long-term, our industry experts are at your disposal to assist you in defining a strategy and timeline to leverage your 360 Program assets to support your web initiatives every step of the way.
- Site Audit - Gain insight from a professional audit of your Ingeniux implementation once a year to align your site implementation with best practices in content management, community-building, and collaboration. Site audits help ensure the maximum return from your content management investment.
- Discounted User Conference Registration - Save more than 40% as you register at the special 360 Program rate for the annual Ingeniux User Conference that brings together Ingeniux customers, partners, and industry experts to learn about Ingeniux products, share success stories, network, and hear about new industry trends.
- Local Development Licenses - Take advantage of up to three local developer workstation Ingeniux CMS licenses, providing for optimal individual development and debugging environments while building upon and enhancing your Ingeniux site implementation. These are for local workstations only; development server licenses are also available. Ask your account manager for more information.
- Development Services - Meet your web strategy goals by leveraging dedicated Ingeniux Professional Services hours to be used any way you like. Ask questions to support your development efforts, engage in a co-development project, or let the Ingeniux Professional Services staff deliver your solution. The standard 360 Program offering of thirty hours may be adapted to meet your needs.
- Training - Receive a 25% discount on all scheduled in-person trainings.
- My 360 - Gain access to important 360 Program announcements, case studies, upcoming events, and your 360 Program asset usage through the My 360 monthly emaill. 360 subscribers also have a customized page on the Ingeniux Support site.
Our 360 Program commitment is to support your Ingeniux solution in every way possible. We understand your goals are dynamic and are prepared to tailor a 360 Program to align with your needs.
For more information about Ingeniux 360 Site Support please email firstname.lastname@example.org or call 1 877 445 8228.